"Diagnosis and heart surgery in & out within 6 wks"

About: Basildon University Hospital

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My wife was an emergency admission after passing out and spent a week in Colchester General & trips to Basildon for tests, culminating in an Ablation operation at Basildon this week. Admission was 5 Jan and is now back home sorted on 16 Feb.

Treatment recieved at all stages from initial Paramedic attendance to Ward Sister's discharge briefing has been a masterclass in efficiency, timeliness, communication, coordination, professionalism and care standards on how to deliver NHS services to world class standards. An example for others to aspire to, glad we live in the UK.

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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