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"B28 & Chemo day unit"

About: Sunderland Royal Hospital

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On 13th October 2012 i was admitted to B28 at Sunderland Hospital and i was diagnosed with acute myloide Leukemia. From this date until now i have spent most of my time on ward B28 or have been a very regular visitor to the chemo day unit for check ups.

I can not praise this hospital enough for the care and support they have provided me. As a cancer patient i have spent most of this time with no immune system and the cleanliness has been fantastic! The doctors have involved me with all my treatment, discussing it with me, providing me with printed information as it was a lot to take in and asking me if i had any questions. My trials nurse has been an absolute rock! giving me advice, spending time with me and reassuring me on my down days and putting me in touch with fantastic people that are in a similar situation to me so we can talk about what we are going through and reassure each other and offer advice on how we dealt with what we were going through The nurses are fantastic as well. They would bend over backwards to help you and despite being extremely busy had time for you if you needed them.

I would also like to praise the chemo unit. I think the new unit is beautiful ( i love the paintings) everyone (receptionists, cleaners, macmillan staff and nurses) are fantastic. They know what is happening with me, they keep me informed and the service i get is very personal. I am nearing the end of my visits now and i am actually going to miss going and seeing everyone.

My last comment is about the leaflets that seem to have had a number of complaints. I am glad the leaflets are there. There has been a number of times i have picked up leaflets are read them while waiting for my appointment. I am not an expert on cancer and found reading them made me think of questions i wanted to my consultant. They also provided me with information i did not know. I have found that once diagnosed with cancer its everywhere! leaflets, magazine articles, adverts and on day time TV. I think you are just a lot more aware when you hear or see cancer mentioned. The hospital don't put the leaflets there to upset of offend anyone. Although you might have not liked them there will be many people like me who has picked them up and found them useful.

Overall extremely happy with hematology and chemo day unit.

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Responses

Response from Sunderland Royal Hospital 11 years ago
Sunderland Royal Hospital
Submitted on 21/02/2013 at 14:23
Published on nhs.uk on 22/02/2013 at 04:15


Thank you for such a positive comment about your experience at City Hospitals, we are delighted that you experienced good care here and we have passed your comment on to the relevant staff.

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