"Prompt service for both me and my wife"

About: Queen Elizabeth The Queen Mother Hospital / Diabetic medicine

(as the patient),

Earlier this week I had an AAA scan. The staff were friendly, efficient and informative and I was seen bang on time.

My wife attended a diabetic clinic in December and her experience was the same; friendly, efficient and considerate staff and again, she was seen almost immediately on arrival.

Being blind, she particularly appreciated the fact that everyone, including the consultant, gave her ample time and were mindful of her special needs as a blind patient.

Thanks from both of us.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you very much for taking the time to provide us feedback. I am really pleased that you and your wife were happy with the service we provided. Staff really appreciate the positive comments and I will ensure they are aware of your comments.

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