"Really is great!"
In light of the recently released Francis report in a climate where everyone is focussing on what hospitals are doing wrong I felt I had to write about the amazing experience I have had at the Great North Children's Hospital.
My daughter has a chronic kidney condition which means regular visits to hospital for us and, once in a while, an emergency trip. We are constantly greeted by friendly faces in an immaculate environment which is appealing to the children. There are toys a plenty and staff on hand to occupy the children while they wait to be seen.
We have never encountered a delay in being seen and every member of staff we have encountered has treated us with the utmost respect. Staff do their best to make the visit stress-free for parents and children alike.
I feel so fortunate to have this amazing facility right on my doorstep and with to extend my eternal gratitude to all those who have made this hospital what it is.