I was shocked that after waiting nearly 2 months to get my appointment, that on arrival at the Princess Royal Hospital clinic D that somebody else was booked into my time slot and there were no records for me or any records of me being seen. Fortunately the doctor/specialist made time to see me and I expect to receive an appointment at Oakengates clinic within the next 4 weeks. I am disappointed with the first contact with TRAQS. I have come to expect mistakes now with the health service, due to cuts and overworked staff. It is a sad state of affairs.
"someone was booked into my appointment in Clinic D"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
Posted by Impulse141 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Helen Handy
See more responses from The Princess Royal Hospital