About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
Posted by Paul
After taking my son to A&E after he bit through his tongue the young female doctor was ignorant to my concerns and had no interest in what I had to say. She seemed more bothered about questioning me about any other accidents he'd had and quizzing me about where my other child was whilst I was at the hospital with my son. Also when she arranged the follow up appointment she failed to tell me that I had to go to the reception to make further arrangements even though I asked her if I need to do anything else before I leave. When I got home I realised that there was no time written on the card she had given to me. I then had to start making phone calls to sort out the follow up appointment which nobody seemed to know about.