"Great experience at East Surrey - you did the NHS proud!"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I attended East Surrey Hospital for day surgery for me knee (ACL replacement). I have to say that at every stage of my day the staff of the hospital were fantastic. Friendly, caring, knowledgeable and constantly made me feel like I was their priority. I would particularly like to recognise Sarah in POPPA who I spent most of the day with. She was brilliant and did everything she could to make my stay "comfortable".

Overall I don't think it would be possible to present a better case for why the NHS should be left alone by the current government. The care and treatment I received for a fairly minor procedure was amazing, private medicine would be pushed hard to match it. Many thanks to everyone I met, you are a credit to your hospital and the NHS.

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Responses

Response from Susan Aitkenhead, Chief Nurse, Executive Team, Surrey and Sussex Healthcare NHS Trust

Dear Jake

Many thanks for taking the time to give us such positive feedback. I will ensure that I feed back to the teams and Sarah in particular, I am sure they will be delighted to hear your kind words.

Can I wish you well with your recovery and thank you again.

Kind Regards

Susan Aitkenhead

Chief Nurse

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