"A would love to review the service but still..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

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My sister saw her surgeon for the first time last March, after scans etc it was decided she needed spinal surgery, this was scheduled for this week, just on the 18 week limitd. It has now been cancelled and she got an appointment for another pre op assessment for 6th of March. This means my sister has been in extreme pain and limited mobility for a year since she saw the surgeon. How is this providing her the best care let alone meeting government targets. Please contact myself or my sister to advise when she will be treated as I will be contacting the local mp to raise this issue on her behalf.

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Response from Queen Elizabeth I I Hospital

We're very sorry that this has happened and apologise for any upset and inconvenience caused. In order for us to contact you, we need your email - just send an email to generalenquiries.enh-tr@nhs.net so that we can get this whole matter resolved for you and your sister.

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