"Brilliant care for my child's fracture"

About: Northwick Park Hospital

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We went to A&E a few weeks ago because my eldest son hurt his arm, and were fully expecting a nightmare trip as I had to bring 3 small children (one with special needs).

We were seen within a very short time of arriving, and treated with respect and kindness by everyone. After listening carefully and examining him, the nurse practitioner sent us straight round to X-ray, and then reviewed my son again and explained the X-ray result to us.

He was made comfortable in a sling, the advice about what we should do next was very clear, and we were given an appointment card for fracture clinic review within a week. They fitted all this excellent care in, and we were still back at the car within two hours.

Absolutely amazing!

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Response from Northwick Park Hospital

We were pleased to learn that your experience was positive when you brought your eldest son to our A&E Department. Your kind comments will be passed on to the staff in the area concerned. We hope that your son is recovering from his arm injury.

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