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"Our mothers care on the new Acute Medical Unit"

About: Barnsley Hospital / General medicine

(as a relative),

Our mother, was 83 years old and had suffered with emphysema over many years leading to her needing nursing home care. Over the past few years she had been hospitalised many times at Barnsley and had had pnuemonia about 5 times.

Last month she was admitted with pneumonia once more to the new Acute Medical Unit, this time however she did not respond to the treatment and developed sepsis and kidney failure.

Mam's mind remained sound and she requested that all treatment be stopped and as a family we supported that. She had had enough.

The Consultant eventually agreed and the nursing staff were absolutely marvellous in their treatment of mam and us through this emotional time.

We are a large family but none of us were ever turned away or made to feel we were a nuisance. The nursing care was marvellous, everything was fully explained and support was always there for us and mam.

We cannot praise the staff enough, especially Sister Sandra and Sister Sally.

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Responses

Response from Jill Pell, Head of Patient Experience, Barnsley Hospital NHS Foundation Trust 11 years ago
Jill Pell
Head of Patient Experience,
Barnsley Hospital NHS Foundation Trust
Submitted on 12/02/2013 at 11:41
Published on Care Opinion at 12:05


Suzi

Thank you so much for taking the time to give this positive praise for our Acute Medical Unit - we will share this with staff on the unit and our doctors and nurses will be so pleased to hear your comments and glad that you were happy with the care we gave to your mother.

Thank you for taking the time to give this feedback at such a difficult time for you and your family.

Kind regards,

Jill Pell

Head of Patient Experience

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