"Colonoscopy"

About: Queen Elizabeth The Queen Mother Hospital

Anything else?

I would like to say a big, big thankyou to all the staff in your Colonoscopy Dept. I came in to the QEQM for this procedure and being quiet a nervouse person and this being my first time in this Dept. I have to say my treatment couldn't of been better.

Your nursing staff where very understanding, they put me at easy and I was very well informed as to what would be going on.

The Endoscopist and two of the Nurses where so kind and made sure that I was comfortable at all times, and the nurses on the ward afterward where so nice, you must be very proud of all the staff that work for you.

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Responses

Response from Queen Elizabeth The Queen Mother Hospital

Thank you so much for your kind and wonderful feedback. We are pleased that your experience was so positive. All of your comments will be fedback to the staff involved as they are a powerful and positive tool to use as a way of improving customer service - knowing what makes the users of our service happy is essential.