"No wrist identification band though prescribed..."
About: Watford General Hospital Watford General Hospital Watford WD18 0HB
Posted by Emma
Having been through a lengthy complaint with WGH I vowed to never return. Unfortunately my son would not have made the trip else where. Children's a and e were excellent. Once admitted my son received various drugs though was not wearing a identification band throughout. After the last complaint we had been assured the policy would be followed and extra checks made. My son was having regular nebulisers and continual oxygen as his SATS were falling dangerously low, in the night when my sons SATS were dropping nod I was trying to give my son oxygen which unsurprisingly he was becoming agitated with nurse turned off the SATS machine and did not return for ten minutes, she looked surprised I had turned the machine back on! One nurse was patronising, unhelpful and a liar.