"Worst hospital I have ever been to."

About: University Hospital Of North Tees

Anything else?

Hospital staff ignored the needs of my elderly gran who was left in a private room for hours on end without a television and was ignored when she asked for help.

She was immobile and needed help when going to the toilet but was left waiting for ages and consequently had accidents.

Hospital staff kept her in there for 6 weeks and didn't find out what was wrong until it was too late. One doctor passed her off to a surgeon who passed her off again to the previous doctor as they couldn't decide what to do.

I have since been asked to go to this hospital and vowed that I will never return to such a disgraceful place ever again.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from University Hospital Of North Tees

We are sorry to hear you are disappointed in your Grandmother’s experience at our hospital, and sad to hear that you would not consider using our services again. We would be more than happy to talk to you to address your concerns through our patient advice and liaison service at PALS.NT@nth.nhs.uk or 01642 624719.

  • {{helpful}} of {{total()}} people think this response is helpful