"Outpatient appt cancellations"

About: Scunthorpe General Hospital

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I have had 3 appts cancelled for the opthalmic outpatient dept. Onw within a few days of receiving it. What is going on ?

When I phoned to complain about this I was told it was because a Dr/Consltant had left. In the end I decided to cancel all future appts. I was not a happy patient!! I personally believe it is due to number crunching to meet targets but just how much is all this unecessary appt/cancellation costing the NHS?? Quite a lot if one takes into account the administration hours involved!!

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Response from Sarah Mainprize, Director of OD and workforce, Northern Lincolnshire and Goole NHS Foundation Trust

picture of Sarah Mainprize

Sorry to hear this, perhaps you could contact our PALS service on 01724 290132?

Kind regards,

Sarah Mainprize

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