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outpatient appointment rude doctor

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"outpatient appointment rude doctor"

About: Queen Alexandra Hospital

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I was in the eye outpatient clinic on the 28th January the doctor was very rude and very unhelpful , when I tried to explain my concerns and worries to the doctor he didn't seamed concerned just shrugged his shoulders. Not impressed by the service up there have asked to referred to another hospital by my gp

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Responses

Response from Queen Alexandra Hospital 11 years ago
Queen Alexandra Hospital

Submitted on 05/03/2013 at 16:10
Published on nhs.uk on 06/03/2013 at 04:15

I was very sorry to read your comment about your experience and I apologise for the fact that you felt the doctor was rude to you. We take the issue of poor attitude very seriously and would like to invite you discuss this with us further if you would wish. To do this please contact our PALS Service:

Telephone us on: Freephone 0800 917 6039

Email us on: PALS@porthosp.nhs.uk

Write to us at:

Freepost RSGB-CJUS-YAXK

Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service

Health Information Office

Queen Alexandra Hospital

Southwick Hill Road Cosham, Portsmouth PO6 3LY

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