"Surgery and overnight stay"

Anything else?

Last week I had a bilateral mastectomy and I can not praise the staff at the hospital highly enough. Also the visiting nurses who have been coming to my home since my discharge from hospital. The staff were friendly, kind and extremely helpful. The doctors were fantastic again very kind and helped me a lot because I am an extreme needle phobic. If there was one thing slightly less than 5* I would say it was the length of time that my going home drugs took to arrive from the pharmacy but with such a large hospital I would imagine it is quite difficult to send all the requests out quickly. All the tests I had before the operation were carried out by very kind staff, I never felt rushed and they took time to put me at my ease especially when there was a needle involved. From diagnosis to now, 8 days after my operation I can only say "thank you all very much, everyone involved at the hospital have been fabulous".

Story from NHS Choices

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Response from Princess Royal University Hospital

Thank you for your comment, which we have passed on to our staff. I wish you all the best for your recovery.