"Joined-up healthcare!"

About: Royal Berkshire Hospital

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I am delighted with the service given to my wife. She was sent an appointment for a cystoscopy within the two weeks specified by her GP after an episode of unexplained haematuria. The appointment time was 13.40. The day before this we received another appointment, this time for an X-ray and a kidney scan, and to our delught it was on the same day, at 11.30. She was thus able to get all the necessary investigations done on the same day and to have a chat with the Consultant afterwards. This certainly saved us time and travelling and must have saved the hospital timne and money. WELL DONE!

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Responses

Response from Royal Berkshire Hospital

Thank you for taking the time and trouble to give such positive feedback. The team do strive to ensure that patients' pathways are managed in a timely fashion wherever possible and we are glad that this was achieved in your wife's case. Please be assured your comments will be passed on to the team.

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