"Outstanding maternity department!"

About: University Hospital Of North Durham

Anything else?

I would just like to express my sincere thanks to your maternity department, ante-natal clinic and surgery staff for caring for me during my pregnancy and birth of my little boy. He was born 19th sept 2012 by elective c-section and is now a very healthy happy 4 month old!!

After many appointments with ANC and PAU and numerous scans I can honestly say that all staff were very friendly and professional at every step of the way. I felt at ease with everything and any worries or questions I had were explained to me confidently and sympathetically.

When the day came to have my baby delivered, although we were never made any promises, the team of midwives and support staff did everything they could to reassure us and made me feel cared for, listened to and protected. The anesthetist, consultant, registrar and other nurses in surgery were fantastic and made what could have been quite a traumatic experience, one of the best in my life! Really if they weren't so confident, friendly and supportive, I would have felt so lost. We even shared a joke or two as they were making the cut!

It's a well known fact that you lose any dignity when giving birth but these people were the ultimate professionals and I never felt uncomfortable in that way at all!

Please remind them every day what a fabulous job they are doing and pass on my personal thanks. Very well done!!

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Response from University Hospital Of North Durham

Thank you for providing feedback on your experience of Maternity Services at University Hospital North Durham, leading up to the birth of your little boy on the 19th September 2012.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

May I take this opportunity to wish you and your family well for the future.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774