"Chest problems"

About: Royal Stoke University Hospital

Anything else?

When I was in ward 101 the staff were very short with the old people on the ward saying that they would have to help them because they could not lift with there backs. Also when they brought the meals they did not check that the people could reach or open there juice.

I know how had it is with not having enough staff only to we'll .but there is no need for that type of treatment.i felt that I was at the mercy of the nurses and there was a lack of them night and day.i was I for 4 days all together.

I would like to say that at the a&e they were very good and looked after me very well,

When I was waiting in a&e there was two cleaner they were brushing up the floor but there was no sigh of any mopping and the floor had blood on it.

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Responses

Response from University Hospitals of North Midlands NHS Trust

I am grateful for these positive comments with regards to the emergency centre at University Hospital and will ensure that the emergency centre team see your feedback. Thank you very much for taking the time to post your story, we really appreciate it.

Kevin Parker

Matron, A and E

Response from Trust HQ

I am grateful for these positive comments with regards to the emergency centre at University Hospital. I will ensure the team see all your feedback. Thank you very much for taking the time to post your story, we really appreciate it.

Kevin Parker

Matron, A and E

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