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"in misfortune fortune"

About: West Cumberland Hospital

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By misfortune i broke my hip last august, they operated on me and i can not give an opinion on it, but i can and i must say that all the nurses and helper on the ward"Overwater 2" was very very nice and helped me to overcome my problems.

All the nurses and helper they deserve an encomius, all the nurses and their assistant

The food was very good (plenty of choices) considering that in hospital you have to provide food that everybody can eat.

Always smiling and cheering up the patients.

If there is a thing that i can criticise is the fact that when patients was discharged the tv set was not cleaned, but that wasn't up to the hospital stall but to the firm supplying the tv set.

I have to compliment everybody even the staff on Honister ward and Buttermere ward in which i spend some days.

Compliments again

Alfredo Ceriani

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Responses

Response from West Cumberland Hospital 8 years ago
West Cumberland Hospital
Submitted on 25/02/2016 at 09:33
Published on nhs.uk on 26/02/2016 at 01:31


Dear Mr Ceriani,

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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