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"Pleased with my care for gall bladder operation"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I went to my GP and she suspected gall stones. I got an appointment within a month for an ultrasound scan which confirmed this.

I was given an appointment within two months to see the consultant who talked me through the operation. He said it would be three months wait. I was called two months before to ask if I still wanted to be on the list. My husband took the call because I was in Norway on business.

On my return a few days later I telephoned the hospital to check where I was on the list and I got a cancellation. I had the operation six days later. The operation went well and I was asked if I wanted to stay overnight which I did.

The nurses could not have been better. They went out of their way to help me and listened to my request for stronger painkillers because I am on pain medication for M. E.

I was really delighted with my treatment.

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Responses

Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian 11 years ago
Stuart Wilson
Director of Communications and Public Affairs,
NHS Lothian
Submitted on 10/02/2013 at 10:40
Published on Care Opinion at 19:10


We are pleased to hear that you are recovering well after your operation.

Thanks you very much for your very positive feedback which is very much appreciated. Safe, patient-focused care is our top priority and I am glad that was your experience with us.

I will pass your comments onto the staff who took such good care of you.

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