"Pleased with my care for gall bladder operation"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I went to my GP and she suspected gall stones. I got an appointment within a month for an ultrasound scan which confirmed this.

I was given an appointment within two months to see the consultant who talked me through the operation. He said it would be three months wait. I was called two months before to ask if I still wanted to be on the list. My husband took the call because I was in Norway on business.

On my return a few days later I telephoned the hospital to check where I was on the list and I got a cancellation. I had the operation six days later. The operation went well and I was asked if I wanted to stay overnight which I did.

The nurses could not have been better. They went out of their way to help me and listened to my request for stronger painkillers because I am on pain medication for M. E.

I was really delighted with my treatment.

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Responses

Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian

We are pleased to hear that you are recovering well after your operation.

Thanks you very much for your very positive feedback which is very much appreciated. Safe, patient-focused care is our top priority and I am glad that was your experience with us.

I will pass your comments onto the staff who took such good care of you.

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