"Lack of communication and support in crisis."
About: St Peter's Hospital (Chertsey) St Peter's Hospital (Chertsey) Chertsey KT16 0PZ
Posted by NHS Feedback Line8
Lake House Mental Health Team - When I went into crisis before Christmas there was no help from the Lake House Team, I did call the Crisis line as they are the out of hours team which are fantastic to call, they made me feel like I was listened to, I have also contacted Thames Dock out of hours service and they were also fantastic, however there is a complete lack of communication between the Lake House Team and my GP, the Lake House Team keep advising me to go and see my GP, I would go and visit my GP only to be told to go back to the Lake House Team. I am being passed from pillar to post when I ask for help no-one is helping. They seem to be withholding medication due to my condition.
Mental health is still being treated differently than a physical condition.