"Weekday/Night care great, weekend day care..."
About: South Tyneside District Hospital South Tyneside District Hospital South Shields NE34 0PL
Had to go in to the hospital over a weekend for emergency surgery. First thing I must say is that the surgical staff were superb, thats not what I seen on ward 4 though after my operation. I must say though, this was just the Sunday day staff on the ward, the staff on Sunday nightshift and the weekdays afterwards were first class and I want to thank them for my care. I dont know for sure but I'm guessing Sunday day staff aren't the usual ward staff?
On being returned to the ward on the Sunday I seen a catologue of things that shouldn't happen. My drips were left in hours after they'd ran dry, requested a cap be put on my drip so I could go to the toliet with 5 staff over 2 hours and I was just left or told they'd get someone. No-one ever came and capped off my drip or brought me a bottle to pee in! Eventually carried my drip myself to the toilet otherwise I'd be lying in my own filth! Received a sarcy comment to say I shouldn't walk around with controlled drugs, how many times am I supposed to ask!!!!! It had been dry for hours anyway!!! The Sunday staff even lost one of the patients notes.
Other patients were losing their cool with the staff with the care their relatives were receiving too, not the standard of care you'd expect in a hospital where people are unwell. I think I've seen some of the best and the worst in a couple of days. Once again, first class care during the week and during the night so if I ever have to go in again for emergency surgery I hope I'm not unwell on a weekend daytime!!