"Excellent care during Labour but postnatal care..."
About: Kingston Hospital Kingston Hospital Kingston Upon Thames KT2 7QB
Posted by BC
I had my son in the maternity unit in May 2012. I have to say I was very happy with my antenatal care and the care I received during my labour and delivery. The midwives and medical staff were excellent and I felt well looked after in spite of how busy it was. However, my experience deteriorated when I was transferred to the post natal unit. The staff were not very welcoming and the midwives who looked after me during the night shift gave conflicting advice. I was made to feel that I was causing a fuss and was not offered assistance with my basic needs. The day shift staff were much better and they provided the care and attention you would expect . The whole unit was extremely busy during my stay, and some of the staff were obviously able to cope better with this than others.