"Prison Feedback from HMP Stocken"

About: HMP Stocken / Primary care

(as a staff member),

As part of the Patient Feedback challenge a healthcare promotion fair was held for inmates at Stocken Prison. Here is some of the feedback about the Prison Service, posted on the behalf of inmates.

"Food is cold when it should be hot. We would like the choice of hot food twice a day”

“Good sports facilities, Staff excellent”

"Transfers are difficult; I don’t think they deal with it efficiently. Stresses you out and upsets you. We need answers and more updates and feedback on what’s going on”

“I would like to add that in early February we are allowed to wear our own clothes but I asked for my jacket which is in reception and I’m not allowed to have it because it doesn’t meet the criteria. My question is what is the criteria? I haven’t been told about it”

“Too much time banged up during the week, it’s a C cat jail with A/B cat regime. I would like to know why we are banged up on the wing and why A/B cat rules are being applied and not C cat”

“Wing staff sometimes seem to be victimising & bullying people”

“Too much mayo on food, it’s not healthy would prefer healthy food, more salad”

“We think ventilation could be better”

“We get plenty of gym sessions, it’s the best prison I’ve been to for the gym. Helps burn up energy”

“I want to be listened to, Staff think I am ‘Blagging’ it and have an attitude”

“I think that for a c-cat prison this place is far too strict I find the staff rude and unhelpful, I came from a a-cat prison which was so much better. I also find it strange that it seems not many black and asian prisoners get wing jobs. This really needs looking at”

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Response from Julie Grant, Head of Communications, Nottinghamshire Healthcare NHS Trust

Thanks for posting such a great range of responses. We value feedback whether good or bad and we will try and address some of the issues before posting in more detail. It's great for prisoners to have a voice and we intend to listen to you.

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Response from Alison Hunter, Head of Offender Health, HMP Stocken, Stocken Prison, Nottinghamshire Healthcare NHS Trust

It is great to see that at the Health Fair we got some responses about prison issues as well as health.

I have forwarded on your comments to the prison team and will take them to the senior management team meeting for further discussion.

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