"Generally good care on B1 at Rotherham"

About: Rotherham Hospital / Rheumatology

(as the patient),

I was a patient on ward B1 at the Rotherham District General hospital for the treatment of back pain. The standard of care which I received was, on the whole, very good.

However, I was annoyed on one occasion by a male staff nurse speaking down to me. His attitude was not acceptable. I told him immediately to speak to me in a proper manner, which he then did.

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Responses

Response from Rotherham NHS Foundation Trust

Thank you for taking the time to post your comments.

We are sorry that the attitude of one member of staff caused you some concern. However we are glad that you highlighted this at the time and that it immediately improved.

We are really keen to instill one of our core values of the Trust which is that we treat everyone with dignity and respect at all times. We continually strive to improve the patient experience, and we use the comments on this website to learn what we could do better.