"Flexible sigmoidoscopy"

About: West Cumberland Hospital

Anything else?

I really can't speak too highly of the care I received whilst having this procedure on the Langdale ward this morning. Everyone was kind and empathic, reassuring and caring. I lost count of the numbers of smiles as staff passed by whilst I waited (which helps when you're feeling somewhat anxious!) Exemplary service in fact. Well done, and thank you.

Story from NHS Choices

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Response from West Cumberland Hospital

Dear Ms Mitchell

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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