"Disappointment and frustration"
About: Cumberland Infirmary Cumberland Infirmary Carlisle CA2 7HY
Posted by Feedback Line4
Patient has had her second operation appointment cancelled the second appointment was cancelled on the same day. The patient was called by the consultant’s secretary and was told that there were other emergencies today. I do not like attending the hospital and have to prepare myself mentally for this and I get worked up and I cannot understand why I am feeling unimportant by how I am being treated by the hospital passing me by, this has been a whole year out of my life, I just want to get back to normality. In December when my operation appointment was cancelled I asked if I could go to a different hospital in order to move forward and the consultant’s secretary told not to do this and made me an appointment for feb 2013 which was cancelled on the same day.