"ouch"

About: Darent Valley Hospital

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admitted to the hospital to have day surgery to remove my gall bladder. I knew I was not good after an anesthetic and informed the staff on pre admission, admission, and the consultant just before surgery. I woke up in recovery in pain and incredibly frightened, took the staff 45 minutes to get my glasses to me so I could actually see what was going on.

I was given very strong pain killers in the hospital, and discharged on nothing more than paracetamol. I get home and wake up with extreme pain in the middle of the night. Appaulled by the discharge. Phoned the hospital and they didn't seem concerned at all! not impressed at all.

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Responses

Response from Darent Valley Hospital

We are so sorry to hear that your experience at Darent Valley Hospital did not meet the standards to which we aspire. Good communication is essential and we would be very interested to hear further details regarding your recent experience. Please do contact our Complaints Department via the address below:

Complaints Department,

Darent Valley Hospital,

Darenth Wood Road,

Dartford,

Kent, DA2 8DA.

Telephone: 01322 428436

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