"One of the best children's A & E departments I..."

About: Frimley Park Hospital (Frimley)

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Although the waiting room is so small you can't swing a cat in it. The treatment area is bright with plenty of cubicles catering for seriously ill, teen cubicle and normal cubicles. The nursing staff are friendly, 'know their stuff' and obviously enjoy working there (if they don't they hide it well). It's a bit hit and miss how quick you get seen by a Doctor as it depends on how many are on duty in the department. But when you do get seen, they are very thorough and you know you leave the hospital your child has seen a very good doctor.

A request for the hospital - Please re think the waiting room, get rid of the new too bulky chairs and some how knock a wall down to make it bigger. I would hate to think how busy it will get on a hot Sunday afternoon, with children with various broken bones!

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Responses

Response from Frimley Park Hospital

Thank you so much for taking time to give us your feedback. Our emergency department staff will be very pleased to know how much they were appreciated. People often say that they find Frimley Park staff to be friendly and professional, so we are delighted that this was what you experienced. Your thoughts on the waiting area have also been noted and passed on. We will of course look at whether there is anything we can do.

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