"Disgusting! Ruined my whole birth & no post natal..."

About: The Tunbridge Wells Hospital

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Pembury is a joke! I came in because my waters broke I was told to wait and spoken to like I was thick saying I was lying that I had just wet myself! 1 hour wait later I was examined with water everywhere I was told it was my waters! I was then taken to delivery where a useless nurse tried to fit a canular, in the wrong place! Was told I'd be induced that night then got moved back to maternity triage ward where my partner was told he could stay but couldn't have a blanket even though it was freezing in my room! Was then told I'd be induced at 6am, 12 came and was finally taken down after complaining. Was put on a drip at 2 and left with a student midwife that didn't know what she was going, pains got worse I got left for hours on my own buzzing but with no reply strapped to a monitor and freezing cold! I had told them I'm exhausted as the night before I was woken up every hour for pointless reasons so would not be able to push but they didn't listen. I was rudely spoken to by all staff and ignored throughout labour. It was time to push and oh look I'm unable to push so forceps delivery was needed, I was then stitched up, wrong! After delivery I was left on my own in my room covered in blood, blood on the floor and was unable to feel my legs due to epidural, I had a new born baby to look after that night and was left totally alone. Luckily my mum was able to come up to help as I was asking for painkillers and told il be back but they never came. I wasn't offered breakfast or food and was nil by mouth for 24 hours prior to this. I had no sleep for 72 hours! Staff were unsympathetic to my phobia of tablets and laughed at me, I dared to ask for a bottle of formula for my baby and was moaned at even though I was told don't use your own formula we have some! I'm now back in pembury after being promised il be seen straight away I've been waiting 2 hours just so they can look at my stitches as they stitched me up wrong! I am looking into taking this further as I'm disgusted by the rudeness of staff, lack of communication or compassion and am annoyed that they get away with it! I will never have a baby here again and have told my pregnant friends not to come here!

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Response from The Tunbridge Wells Hospital

Thank you for your comments. We are very sorry to hear that you had such a difficult experience when you attended Tunbridge Wells Hospital to have your baby. We note that you would like to take this further and we would be happy to explore this with you. Please contact us on 01892 632953 or by email to mtwpals@nhs.net. Kind regards MTW PALS Team.

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