"Unacceptable"

About: Norfolk & Norwich University Hospital

Anything else?

Suspected stroke, elderly patient. Four hours waiting so far sunday morning/afternoon). Assessed by nurse quite quickly then dumped in a corridor allegedly waiting fr advice from the Stroke Unit. No updates, no drink, no food, very hard chairs. Patient worsening by the minute.

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Responses

Response from Norfolk & Norwich University Hospital

We are very sorry to hear about this patient's experience at our hospital. The feedback has been shared with colleagues in A&E and stroke services. If you would like to contact our Patient Advice and Liaison Service we will be able to look into the matter in more detail. Contact PALS at pals@nnuh.nhs.uk