"no introductions or names from a n e staff,"
About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN
My relative was admiited from another cheltenham hospital yesterday with dehydration and having had a fit.How are you dehydrated after being in hospital.?we waited with him for 5 hours for admission whilst he was left on a trolley.no one introduced themselves or wore a name badge.No one offered him a drink if water.As he has mental health problems and had had a fit it must have been very confusing for him.the relatives room was grim- get rid of the dead plant- and there didnt seem to be anywhere to get a drink whilst waiting.Information needed in that room please. The Consultant was the only person to come and introduce himself and tell us after 5 hours what was happening.
I felt very worried about leaving him there. Very poor Cheltenham hospital.
And finally you ask for feedback cards then there's nowhere to submit them