"Frustrations with the appointments system"
Posted by steve108 (as ),
I can't get through to the appointments system. The main switchboard just put me through to anyone. The appts line is given, but does not seem to get answered.
The appointments line then put me through direct to the doctor's secretary- which can't be right- and never get answered.
When I get through, I felt that the response was also inadequate, since the least they could do is re-confirm the direct number we are supposed to ring for the foot clinic.
I think this is a very inadequate system. Lets go back to appointment card with next appointment date agreed and shown.