"Friendly nursing staff at City hospital E.A.U"

About: City Hospital campus / Neurology

(as the patient),

Last month, I was a patient in the Emergency Admissions Unit of the Nottingham City hospital after suffering from a loss of memory. I was pleased with the standard of care I was given from the friendly nursing staff, but I don't particularly like being referred to as 'sweetheart' or 'darling' or any other term of endearment.

Also, no information was given on how to use the patient controls (i.e. bed adjustments, how to call for assistance).

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Responses

Response from Charlotte Lawson-Braley, Support and Development Manager, Principia

My name is Charlotte Lawson-Braley, and I am the Practice Based Commissioning Support and Development Manager for Principia Partners in Health. The purpose of Principia is to help patients to get the health treatment they need, when and where they need it and to improve the health of local people. Opinions on this site help that process. I will ensure your feed back it passed on to a relevent colleague. To find out more about us please visit our website
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