"The difference between a nurse and a doctor at A&E "
About: Yeovil District Hospital / Accident and emergency Yeovil District Hospital Accident and emergency Yeovil BA21 4AT
Posted by oia (as ),
I was seen by fantastic, caring male nurse at A&E this week. He listened, treated us with dignity and respect while still responsive to the busyness of his department.
After some two/three hours wait (which we accepted as reasonable and we understand that some patients need to be prioritised) we were seen by a doctor.
Oh what a difference - seen by a doctor who did not introduce themselves by name or role, stood with their arms crossed throughout consultation and behaved in a totally disabling manner. They presented a demeanor of being disinterested, arrogant and generally rude (perhaps shown most clearly by them ignoring us at the end of the consultation when my daughter and I said "goodbye" and thanked them for their time).
If this is the presentation in a doctor who can only be fairly recently trained, what hope is there for patients who may struggle to tell their stories (especially when unwell)?
It is worth, with respect, them bringing back to their cognitive recall the fact that illness brings with it felt vulnerability - we felt we were treated like naughty children.