"Urology outpatients clinic"
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
My issue is with the service is the frequent cancellation of outpatient appointments for the urology clinic. I have had many appointments cancelled and rescheduled nearly every time I am due a visit which when I was at university wasn't much if a problem to attend however now I work and do shift work this has become a real incovienience. I am meant to have yearly check ups but this is often stretched to 18 months which is appalling. For example, I was due to have an appointment in feb, which has since been moved to a date in march and today I have received a further letter to advise me this has again changed to June.
Staff have often commented at the clinic that it is always fully booked and even overbooked and waiting 1 hour plus is not unusual and I have been attending this clinic for 6 years. Why has nothing been done about the clinic, it quite clearly needs a longer clinic, more consultants or specialist registrars at the clinic to avoid this. New referrals always see the main consultant so those that have long term conditions are pushed to see a different doctor every time which doesn't help rapport nor confidence when the doctor has little experience in my complex condition.