"Dealt with pure respect at SCBU"

About: Royal Alexandra Hospital / Maternity care

(as a parent/guardian),

I have three children, all born at this hospital. The first two were easy births and I had lovely experiences with the maternity wards. My youngest was born 12 weeks early last summer and I cannot express how amazing ALL the staff were the whole time we were in the unit. From the moment I knew I would have her early to the amazing day we could take her home, we were dealt with pure respect.

I will forever be in debt to them, and currently organising a charity night in aid of the unit.

What amazed me was their ability to calm people, when I look back now, I wonder why I wasn't hysterical and how I managed to cope, the simple answer is, the staff. From the nursery nurse who taught us basic care to the paediatrician who told us when things weren't going so well. They didn't just help my baby, but helped my family.

Thankyou, for everything you have done. You are simply AMAZING!

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff from the Maternity Unit at the Royal Alexandria hospital will be delighted to read your very thoughtful and uplifting remarks.

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