"I refuse to ever go back."

About: Royal Preston Hospital

Anything else?

I am more sick than the average person, so i seem to attend doctors and hospitals quite a lot. Out of the many i have been to, Preston has by far been the worst.

In my week stay, i was disrupted and moved more than once. This caused trouble and confusion with family and friends as i was never settled. I was neglected on my ward and had to wait 6 hours for some pain killers.

The maid was also rude and awoke everyone up every single morning.

I am disgusted in the care at Preston hospital and i avoid the place entirely. The food was not to mention, disgusting.

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Responses

Response from Royal Preston Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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