"If I could be treated at home that would help me"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as other),

[The following are comments made by service users during 2012 to South Western Ambulance Service Foundation Trust (SWASFT) as part of a service review. SWASFT met with several patients attending a number of support groups and asked them to share their experiences with the Trust with a view to develop and improve the service. The information was supplied anonymously as part of group and individual conversations. We are grateful to receive constructive comments.]

If I could be treated at home that would help me feel that I can keep the event private.

Explaining each part of the treatment and movement is helpful (continued monologue) – as long as it is informative and not condescending.

I wouldn’t ask for my details to be kept private, or for more care to be taken with my details. However I would like to be asked about it.

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

South Western Ambulance Service Foundation Trust is very grateful to those who took the time to speak to us.

All feedback helps us improve the services we offer to our patients and their families

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