"Surprisingly, very good!"

About: Stafford Hospital

Anything else?

I was very concerned when my brother was taken to Stafford, losing blood, but from the A and E, through SAU to ward 6 surgical annexe, the whole process has been excellent. They have done everything that I would expect, not one word of complaint. There were a lot of staff around attending to every detail. These may be very junior, or volunteers, but they all make a difference, and take the pressure off the qualified staff. A very few bad staff seem to have tarnished the whole hospital, which is not fair. Maybe mistakes have been made, but they seem to have learnt from them

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Responses

Response from Stafford Hospital

Thank you for taking the time to provide this feedback about our hospital. I am delighted that your brother received a positive patient experience, at what must have been a very worrying time for both of you, and will share your comments with the teams involved.

Kind Regards

Angela Grocott

Head of Patient Experience

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