"Minor Injuries Unit"

About: Herts & Essex Community Hospital

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My husband fell over in the ice and we thought he may have dislocated his shoulder and fractured his ankle. We were seen very quickly after arrival, there was only one man before us though. The nurse was polite and friendly. She sent him for an Xray which was done after a 5 minute wait. We then went back to the original nurse who gave him the results that fortunately it was just badly bruised and sprained. We were there less than an hour in total and came away with advice about painkillers and a sling! Excellent service.

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Response from Shahid Sardar, Head of Patient Engagement, Patient Safety and Quality, The Princess Alexandra Hospital NHS Trust

Thank you for your message. It is always a pleasure to read such positive comments about our services and I will certainly pass these on to the team at Herts and Essex. I know it will spur them on in the current circumstances, everyone needs some praise sometimes!

Of course, if you ever feel you need any assistance or have any questions which remain unanswered, please do get in touch with the Patient Experience Team on 01279 82 70 84 and we will do what we can to assist.

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