"From a&e to medical assessment"

About: King George Hospital

Anything else?

I accompanied my mother to a&e where I was surprised by the speed in which she was seen we were kept informed at all stages overall I found the nursing and medical staff very efficient the reception staff well mannered I was shocked and surprised as my last visit to a NHS hospital back in 2005 left me with shameful view I might add it was a different hospital so I thought I would give credit where it is due and give a thank you to all concerned

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Response from King George Hospital

Dear Ms Sandwell,

Thank you for taking time to share your comments about your visit to the Emergency Department at King George Hospital.

I do appreciate the kind comments you have made. People are often quick to tell us when their care has not gone well and I am always delighted to be able to pass onto our staff your kind comments of your experience.

I have copied your comments to the managers of the services in order for them to ensure that your appreciation reaches the staff who made such a difference to you.

Yours sincerely,

Gary Etheridge

Deputy Director of Nursing

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