"I feel medication is presented as the only way."

About: Lincolnshire Partnership NHS Foundation Trust / Adult mental health

(as the patient),

I have a knowledge that the mental health team seems to have found unacceptable and this is becoming harmful.

I haven't seen the care co ordinator for a while and I think this is maybe why, but all of the stress I am experiencing or a couple of months is causing me to feel at risk at times as I don't want to live like this.

I can't take the medication they have decided I should have and the reasons are complex but this means I don't feel I can contact them as they say take the medication.

I am not an unintelligent person, but I have conflicting opinions some of which are part of me.

There must be another way but no one else seems to want to think that.

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Responses

Response from Marion Christopher, Patient Experience Coordinator, PALS & Complaints, Lincolnshire Partnership NHS Foundation Trust

I am sorry to hear that you feel that you cannot take your medication. If you would like to contact the PALS department of the Trust, either by telephone, letter or email we will help you. Please contact us at: 01529 222265, PALS@lpft.nhs.uk Trust Headquarters, Unit 8 The Point, lions way, Sleaford, NG34 8GG.

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Response from Caroline Hainsworth, Service Liaison Manager, Lincolnshire Partnership NHS Foundation Trust

I have been alerted to your posting by Patient Opinion and am sorry that you are having difficulties accessing your CPN at what must be a difficult time. We aim to offer you support in your home and the community and recognise that everyone has different needs, therefore what we offer will vary from person to person. However, the general areas which we offer support in include:

Medical recovery

• education about your medication

• support to treat your illness

• enabling better health and wellbeing

• family work

• skills to manage your ongoing symptoms and illness.

Social recovery

• maintaining and building relationships

• life skills and budgeting

• housing related support

• accessing training/ education

• help to increase social inclusion and leisure opportunities

• carer support.

Personal recovery

• relapse prevention work

• wrap planning

• motivational work

• support to maintain independence.

I would reiterate that it is important that you make contact with us if you are experiencing any difficulties. Our PALS service will be able to liaise with the relevant service to ensure that you concerns are listened to and identify any actions we may take to alleviate your concerns.

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