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Patient Feedback Challenge - Rowan II

Posted By Salyz8

"Patient Feedback Challenge - Rowan II"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member posting for a patient/service user),

A team of service users, carers, staff and Trust governors meet every two weeks to support Rowan II with the Patient Feedback Challenge. At our last meeting Tuesday 22nd January 2013 we booked in dates and times for volunteers to go along to Rowan II to talk with patients who are on the ward about their experiences whilst on Rowan II.

Our first 'Tea Trolley' date is Thursday 24th January - we have 4 volunteers going on to the ward that day so hopefully we will be posting feedback.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 11/02/2013 at 16:43
Published on Care Opinion at 18:07

picture of Jane Danforth

Looking forward to more stories and feedback about Rowan 2!

They have got a brand new iPad to help them collect feedback. This will appeal to the people who like technology as well as providing a more traditional approach too.

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