"Emergengy admittance and subsequent move to ESS..."
About: Peterborough City Hospital Peterborough City Hospital Peterborough PE3 9GZ
Posted by Stephen
It took a total of twelve phone calls to get through to the ward in order to check on the condition of the patient (my wife) who had been admitted during the night.
On-going medical tests took place next day. They took all day, by which time both my wife and I were exhausted as we had had no sleep at all the previous night. The delays were not explained to us. At no time were we given any idea of how long this process would take. We were left for long periods during the 10 hours my wife was waiting without any idea why. Only when I said that we desperately needed to get home to have some sleep did things start to happen. The staff were all very courteous and pleasant but no-one seemed to be aware of just how long we had been at the hospital waiting for attention. We know doctors and nurses are sometimes very busy and we dont expect to have immediate attention. Just to be told what was going on would have been useful.