"Well Organised and Courteous"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
I visited the hospital as an Outpatient for an ECG today. The process ran like clockwork, the instructions, directions and signs were clear and I was seen exactly at my appointment time. The nurse that I saw could not have been any more courteous, respectful, helpful or pleasant. She explained the process to me clearly and made me feel very comfortable and at ease. The waiting area was spotless and well organised, the staff communicated clearly and pleasantly with one-another. Thank you to all involved.