"Day Surgery"

Anything else?

Went in yesterday for a fusion of the big toe and cannot fault the care and service I received. I was booked in within minutes of arriving, I was allocated my own nurse who was fantastic. I was seen by my surgeon for a full pre operation discussion he took his time and reassured me of any concerns. I was seen by a physiotherapist and measured for crutches before the surgery. One the operation was done and I was in recovery I had two nurses with me at all times. When I cam back to the ward I was monitored frequently, given tea and biscuits. When it was time to go home I was helped to get dressed and helped with all my belongings. Two nurses wheeled me to my waiting husband. Thank you so much for looking after me.

Story from NHS Choices

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Response from Princess Royal University Hospital

Thank you for your comment. I am pleased that you felt well looked after and will pass your comments on to our staff.