"A first rate experience"

About: Stafford Hospital / Endocrinology

(as the patient),

In early January 2013 I attended an appointment at Stafford Hospital to see Dr. R Reddy, Endocrinologist.

The booking in system was straightforward and everyone I met during that process was helpful and efficient. The appointment with Dr. Reddy was methodical and informative and as a result he requested a series of blood tests and x-rays.

Thinking that I would have to book in for these on another date, I was very surprised to be shown to the blood test area in out patients and then shown to the x-ray dept. The wait in these departments was no more than 10 minutes.

My total experience was first rate and everyone I met could not have done more to help. Well done Stafford Hospital from the greeter to the x-ray staff and everyone in between.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "larkin"

Thank you for taking the time to provide us with your feedback. I am delighted that you had a positive experience and have shared your comments with the staff concerned.

Kind Regards

Angela Grocott

Head of Patient Experience.