"111 arranged a hospital appointment for me"

I called the 111 service a couple of weeks ago on a Saturday morning. I had had a pain in my hip since Thursday but by Saturday I couldn't walk.

I called the 111 number and they were excellent. The were able to arrange an appointment at lunch time at Mayday Hospital the same day. (In fact, I could have had an even earlier appointment but this one was the most convenient for me)

I went to the hospital appointment and was seen on time. I was given some medicine and something to settle my stomach from the anti-inflammatories I had been taking any they arranged for me to have some crutches from A&E before I left.

This was the second time I have used the 111 number. The time before I called them because I have a friend who is an alcoholic. He had been on a binge and he was in bed having not eaten anything.

I called my doctor for some advice and he told me to ring the 111 number. Again the service was excellent. They arranged for an ambulance to come and pick him up. They also informed me it would be not be a blue lights and siren ambulance.